
Terms & conditions
Welcome to the website Racebox (www.racebox.ro), operated by EXPERTMILL SRL. By accessing and using this website, you agree to comply with the terms and conditions outlined below. If you do not agree, please do not use this website.
1. Company Information
- Company Name: EXPERTMILL SRL
- Tax Identification Number (CUI): 14641390
- Trade Registry Number: J23/1920/2018
- Registered Office: Calea Ion Zăvoi Nr.8, Bucharest, Romania
- Email: contact@racebox.ro
- Phone: +40 (747) 859 859
- Cardholder support: CentralPay
2. Scope of Activity
Racebox specializes in the sale of high-performance automotive products and services for premium vehicles, focusing on both performance upgrades and aesthetic enhancements.
3. Orders and Contract
By placing an order through the website, you are entering into a legally binding distance contract with EXPERTMILL SRL. Order confirmation will be sent via email.
4. Prices and Payment
All prices are listed in RON (Romanian Lei) and include VAT. Available payment methods include:
- Credit/debit card
- Cash on delivery
- Bank transfer
We reserve the right to change prices at any time without prior notice.
5. Shipping
Orders are shipped via express courier, typically within 1–3 working days after confirmation. Shipping fees are displayed before the checkout is finalized.
6. Return Policy
In accordance with EU Directive 2011/83/EU and Romanian Government Ordinance 34/2014, customers have the right to withdraw from the contract within 14 calendar days from receiving the product, without giving any reason. The product must be returned in its original condition. Return shipping costs are the customer's responsibility.
7. Warranty
All products are covered by the legal warranty in accordance with Romanian legislation. For product defects or warranty claims, please contact us at contact@racebox.ro.
8. Personal Data Protection
Your personal data is collected and processed in accordance with Regulation (EU) 2016/679 (GDPR). For more details, please refer to our [Privacy Policy].
9. Intellectual Property
All content on the website (text, images, logos, etc.) is the intellectual property of EXPERTMILL SRL and is protected by copyright laws. Any unauthorized use is strictly prohibited.
10. Limitation of Liability
EXPERTMILL SRL shall not be held liable for any direct or indirect damages resulting from the use of this website or our products and services.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Romania. Any disputes shall be resolved amicably or, if necessary, by the competent courts in Bucharest, Romania.